The Anxiety Tax Self-Assessment Matrix
A Communication & Story Diagnostic

The Anxiety Tax Self-Assessment Matrix

Your organization is already telling a story, whether you're managing it or not. Every unanswered email, every last-minute reschedule, is part of that story, even when it's not the one you meant to tell. This assessment shows you where your day-to-day communications might be quietly working against the story you want people to believe about you. We call this Narrative Leakage. Answer honestly, this is a mirror, not a scoreboard.

People rarely tell you they're anxious about working with you. They just quietly stop replying as quickly, showing up as fully, or spending their time, trust, money, and resources the way they used to.

Never
Seldom
Frequently
Always
01
The Inbox Void
Non-emergency emails go unanswered for 48–72+ hours.
02
The Calendar Scramble
The Zoom invite goes out the day of, or minutes before, the call.
03
The Ghost RSVP
A confirmed meeting or check-in gets missed with no proactive notice.
04
The Pitch-and-Switch
Communication frequency falls off a cliff once the contract or funding is signed.
05
No-Context Rescheduling
A last-minute cancellation arrives as an automated notice instead of a personal note.
06
The Broken Word
You say you'll follow up by a certain time, and that time comes and goes without word.
Answer all six checkpoints to calculate your score.
0
Narrative Leakage Score, out of 30

Every organization carries three stories. What the leader believes, the team repeats, and the community feels. Growth tends to test all three, this is a signal of where that pressure may be showing up, not a verdict.

In other words: this score reflects how closely your day-to-day operations might be matching the story you actually want to tell.

Send My Results to Nicole
Sending your results opens your email app and sends them directly to Nicole. If you don't book a Clarity Call yourself, she'll personally reach out within 24–48 hours.