Strategic communications that support clarity, alignment, and trust.

We support mission-driven organizations and public institutions with the thinking behind communication—through strategy, training, and technical assistance, helping teams navigate complexity with clarity and care.

Strategic Communications Support

In complex, real-world environments, communication challenges are rarely about finding the “right message.” More often, they reflect unclear priorities, misalignment across teams, or uncertainty about how to frame what’s happening and what matters most.

We work with mission-driven organizations to strengthen clarity and alignment through strategic storytelling, applied communications strategy, technical assistance, and facilitation.

Our work helps teams develop shared understanding by shaping the narratives, frameworks, and communication practices they use to make decisions, especially during periods of change, growth, or transition.

Rather than producing one-off messages, our work supports better decision-making and coordination over time.

Our Services

  • Communication Strategy & Messaging Architecture

    Applied communications strategy and narrative frameworks that help teams align priorities, make informed decisions, and communicate consistently across audiences and channels.

  • Training & Technical Assistance

    Practical training, facilitation, and technical assistance that build internal clarity and capacity, supporting mission-driven organizations and public institutions as they navigate complexity and change.

  • 1:1 Coaching for Leaders & Communicators

    Individual coaching for leaders and practitioners who want space to think through communication decisions, strengthen judgment, and lead with greater clarity and confidence.


  • Audience Insight & Message Testing

    Structured listening, qualitative insight-gathering, and synthesis to help organizations understand audience experience, surface patterns, and ground communication decisions in real-world context.

Who This Work Is For

This work is designed for organizations and institutions that:

  • Operate in complex, real-world contexts where communication decisions require care, coordination, and an understanding of context

  • Are mission- and values-led, and recognize that clarity and alignment require more than good intentions

  • Are navigating change, growth, or evolving priorities, and want communication practices teams can rely on over time

  • Are focused on long-term credibility and trust-building, rather than short-term optics or reactive messaging

  • Want communication to support leadership, shared understanding, and thoughtful decision-making across the organization

At its core, this work is for organizations that view communication as a strategic internal practice, central to understanding priorities, explaining decisions, and sustaining work over time.

Featured Case Study: City of Philadelphia’s Office of Public Safety

  • Communications Technical Assistance for the City of Philadelphia Office of Public Safety’s Anti-Violence Community Grant Program

    We partnered with the City of Philadelphia’s Office of Public Safety to deliver year-long, communications-focused technical assistance for organizations participating in the Anti-Violence Community Grant Program. Our technical assistance supported over 90 organizations operating across a wide range of grant sizes, from approximately $10,000 to million-dollar awards, requiring flexible approaches tailored to varying organizational scale and capacity.

    Read Here

Interested in strengthening your communication strategy or building internal capacity?

Let’s explore what support would be most useful for your team.

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